For audio help, see Sound issues or Subtitles, captions & audio tracks. If videos are buffering, see HBO Max buffers or pauses. The highest resolution supported by HBOMax.com is 1080p. If your display resolution is greater than 1080p, videos might not play full screen or may be clipped off. To resolve this, try changing your screen resolution. Open the amazon prime app on your device. Select any video and start playing. Select the subtitle icon on the top right corner of your screen. Next, select your preferred language on the subtitle list. In addition, try to toggle off and then on the subtitle to help reconfigure the subtitle display. Method 2.
Video quality 4. Wireless 1. «Previous. Next». Using various Roku devices, closed captions on specific HBO programs can not be turned on. On other programs, I'm always able to turn them on or off as desired. I contated HBO and went through all their trouble shooting steps without resolving the.
On Application. Open HBO Max App. Click the Video you want to watch. Move the cursor on your video to make the menu appear. While streaming, tap the screen. Tap on the Speech Bubble/CC icon. If a tab appears, select Off under the Subtitles section. Press the Cross (X) button to close the tab.

Restart your device before re-adding the channel back in to ensure the process is successful. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step.) > System restart.

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hbo max subtitles not working apple tv